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📞 (402) 266-6667 Contact Book

Contact

Omaha · Nebraska statewide telehealth · In-person + virtual

Contact Thrivion Mental Wellness

Book online below — or call (402) 266-6667 if you’d rather talk. Sessions in person at our West Omaha office, or via secure telehealth across Nebraska.

Start with the form below and intake responds within one business day. Prefer phone? Call during business hours. Either way, intake asks a few questions about what’s going on so we can match you to the clinician on our team whose training fits what you’re working on.

2806 S 143rd Plaza · Omaha, NE 68144 · In-network: Aetna, BCBS, Cigna, UHC, Nebraska Total Care, Molina, Medicaid

BOOKING PROCESS

The booking process — short version.

When you submit the form or call, intake will ask a few things so we can match you to the clinician on our team whose training fits what you’re working on. Here’s what to have ready.

What you’re working on

A short, plain-language description of what’s bringing you to therapy. You don’t need to have it figured out, and you don’t need a diagnosis. “Anxiety I can’t seem to manage on my own” is enough.

Whether you’re looking for in-person, telehealth, or either

We have a West Omaha office and offer secure telehealth across Nebraska. Most clients blend — in-person for the first session, telehealth when work or weather makes the commute hard. You don’t have to pick a lane.

Your insurance

We’re in-network with Aetna, BCBS, Cigna, UHC, Nebraska Total Care, Molina, Medicaid. For other plans, we bill your out-of-network benefits on your behalf. Have your card ready and intake will verify your specific coverage.

Scheduling preferences

Days, times, and any constraints (work schedule, childcare, school pickup). Intake will match you to a clinician whose schedule actually fits yours.

WAYS TO REACH US

Phone, email, office, and hours.

Phone

(402) 266-6667 — booking, insurance verification, and general questions. Voicemail outside business hours; we return calls within one business day.

Email

For non-clinical questions (scheduling, insurance, paperwork), email is fine — your clinician will share their direct contact at intake. Don’t send clinical content or PHI by general email.

Office

2806 S 143rd Plaza
Omaha, NE 68144
West Omaha, near 144th & Center. Parking on-site.

Office hours

  • Monday–Thursday: 9 AM – 7 PM
  • Friday: 9 AM – 5 PM
  • Saturday: by appointment only (no walk-ins, no front desk)
  • Sunday: closed

Saturday slots are limited and book further out — schedule in advance with your clinician.

TELEHEALTH SCOPE

Where we can see you.

All five clinicians offer secure, HIPAA-compliant telehealth across Nebraska — the same evidence-based care as in-person sessions, from home, the office, or anywhere private. The platform is simple: we send a session link, you click it.

Telehealth is available for clients physically located in Nebraska at the time of session. Most clients blend — in-person when they want the office, telehealth when the week is full. Intake helps you find the rhythm that fits your life, not the other way around.

IF WE’RE NOT THE RIGHT FIT

Honest about scope — we refer when we should.

That conversation happens at intake or at the first session — not after weeks of mismatched work.

We do see

Adults, couples, families, adolescents (middle school through high school), and children with developmental differences. We carry individual therapy, couples + marriage counseling, family-systems therapy, child + teen counseling, peer support, and psychological testing. CBT, ACT, DBT, mindfulness, and trauma-informed care — built around the person in the room.

We don’t see

Young children where ABA is the indicated treatment (sister-brand Heartwise Support handles that lane). We don’t prescribe or coordinate psychiatric medication. We don’t offer emergency or crisis services. We refer out for eating-disorder treatment, active substance-use treatment, and presentations where another Omaha clinician is a better fit.

When we’re not the fit

We tell you, honestly, and we refer to an Omaha colleague we trust for the work we don’t do. That conversation happens at intake or at the first session — not after weeks of mismatched work.

START YOUR FIRST SESSION

Ready to book?

Use the form above on this page, or call (402) 266-6667 during business hours. Intake will ask a few questions, verify your insurance, and schedule your first session with the clinician whose training fits what you’re working on.

Thrivion Mental Wellness does not provide emergency or crisis services. In a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room.

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Ready to start? Talk to a real clinician first.

Book a free 15-minute consult with a Thrivion therapist. We will match you with the right fit and answer your questions — no pressure, no paperwork.